Frequently Asked Questions

Our expert maids are available in the greater Mechanicsburg, PA area. However, we are expanding our team and the area we cover every day so if you are not sure try booking online or call us. We’ll confirm in seconds.

Of course! Just click here or the link below and leave your contact information. We’ll get back to you at our earliest convenience.

https://cleaningfairypa.com/request-a-call

Yes, absolutely! All of our team members are insured, bonded, and have completed background checks.

This depends on the service you choose. Regular cleaning includes dusting, vacuuming, wiping down furniture, sanitizing bathrooms, dusting baseboards, doors, windowsills, ceiling fans, and blinds. Deep cleaning includes more detailed attention to each area.

That’s entirely up to you! If you’ve got other things to do, just let us know how we can get access to your home. Some customers provide a garage or door code, others leave a hidden key outside. Let us know when you book online or when you call-in your request. Whatever works for you will work for us! Just let us know what method you’re most comfortable with.

The number of cleaners depends on the condition and size of your home and the level of service you request. It can be anywhere from 1 to 5 at a time

Our business hours are Monday through Friday, 8 AM to 5 PM, and Saturdays from 10 AM to 3 PM. We are closed on Sundays.

We come equipped with everything we need to make your home or commercial facility sparkle.
But if you’d prefer that we use your cleaning products, just let us know when you book online or by phone.

We use bleach on surfaces that gather the most germs, such as shower tops, sinks, and toilet seats. For other areas, we use eco-friendly products to ensure a safe and thorough clean.

Yes, we are! We only ask that pets are kept away from work areas for safety and to allow our team to work efficiently.

When you book online or call us, you can select to receive a text message or email before each scheduled service. We typically send reminders one day and two hours before each cleaning appointment.But if you’d prefer that we use your cleaning products, just let us know when you book online or by phone.

Rescheduling or cancelling is one click away. Or simply call us or email us and we’ll update your booking. It just takes a few seconds and we’ll send you an updated booking confirmation. Our email service reminders can include a Reschedule and/or Cancel button which allows you to instantly reschedule or cancel your booking within pre-established periods prior to each service.

Yes, and you’ll save when you do. For each of our services you can select and schedule either recurring appointments or purchase pre-paid bundles and save instantly. Check out our home cleaning savings on our Live Pricing & Real-Time Booking Pages.

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